Issue
A virtual event held on a platform that doesn’t provide captioning or live translation to American Sign Language is inaccessible to people with disabilities that affect their hearing.
Who’s affected
Participants who are Deaf or hard of hearing
WCAG standard
Guideline 1.2.9: Audio-only (Live)
What to do
Use a platform that provides auto captioning and make sure it’s turned on. Provide a transcript of the event afterward. Consider hiring live Communication Access Real-time Translation (CART) transcription or ASL translation.
Also see: How-to: Set up Communication Access Real-time Translation (CART) services