Issue
Electronic mail is subject to the same accessibility requirements as documents.
What to do
Standard document accessibility practices apply. Pay special attention to:
- Headings – Maintain hierarchy, no skipped levels
- Images – Include alt text, avoid images of text
- Tables – Use for data, not layout
- Links – Use appropriate link text
- Attachments – Make sure they’re accessible too
Refer to the Writing Emails Checklist for a complete list of items you’ll want to pay attention to when writing an email.
Recommended tools
- Draft an Accessible Email (template)
- Draft an Accessible Email Signature (template)
- Email Accessibility (Digital Accessibility Basic Training Canvas course)
Who’s affected
People who:
- Use screen readers (blind, low vision)
- Have cognitive disabilities